Across the world, healthcare systems are dealing with several common problems. Chief amongst those are an increase in aging population, sharp rise in chronic diseases, lack of affordable healthcare and an ever changing regulatory system. All of this comes at a time when there is an unprecedented increase in medical innovation.
The need of the hour is to leave behind the old systems of health care that relied heavily on a high volume and profit margin and focus instead on a model that relies on services.
It is time to transform our goals to what really matters - Health care solutions that are patient centric.
We must work towards a system that is more value oriented rather than profit based.
The Six Connection
Six Consulting partners with senior healthcare professionals through a collaborative, team based approach to problems aimed at building client expertise and solve critical challenges during the transition to a patient centric healthcare system.
This is your prime connection with your patients. A lot of healthcare providers offer this service but are you utilizing it to its maximum potential.
A patient portal serves multiple purposes: It helps comply with some of the requirements laid down in the Centre for Medicare & Medicaid Services meaningful use requirements.
Further, it promotes an increase in patient ownership of their own health leading to better recovery
In addition, a patient portal streamlines data storage and access for staff as well thereby leading to more efficient operations.
Offering a key contact point between you and the patient
We deal with an information overload on a daily basis. With the increase in the amount of information regarding illnesses and treatment available, it is hard to stay constantly up to date. Sharing the latest updates with your patients promotes a healthy and informed decision making process that affects everyone positively in the long run.
A well designed patient education program is the key to ensuring better compliance rates. It is also critical to aligning with the nationwide health care goals.
As mentioned earlier, a well-designed patient portal and clearly worded knowledge base are some of the ways in which patients can be motivated to play an active role in their health management.
Content Management Systems (CMS) are integral to empowering teamwork and collaboration. In the current global workplace, you need the ability to collaborate effortlessly and securely with team members both inside and outside your organization. It is also easier to keep your employees informed through the intranet and boost efficiency by sharing common resources and applications. Personalization of communication sites are also key to creating a personal experience for all. Powerful search tools and access to peer insights enable informed decision making and better productivity. All of this comes with the security of cloud based storage making it accessible anytime, anywhere.
Customer Relationship Management (CRM) solutions refer to a solution aimed at managing a business’ relationship and interactions with its clients and customers. With the right system, it is possible to stay connected with everyone while ensuring streamlined processes and better profit margins.
With the ability to save all information relevant to the customer in one place, it is possible to keep track of and engage in a more meaningful relationship with them.
In recent years, CRM solutions are no longer utilized by solely sales and marketing teams. Customer Service as well as HR teams can also improve their performance with this solution.
Customer Service teams can keep track of client interaction over a wide range of platforms to ensure that the client has a streamlined message and interaction experience. Further, HR teams can use the tool to speed up the recruitment process and track the employee performance, training needs etc. to focus on employee retention targets.
with a wide variety of uses for every department in the organization, the right CRM platform can lead to better employee and client satisfaction.
Enabling businesses to set their own pace of growth relies on the freedom of choice and flexibility to conduct work anytime, anywhere. With the power of cloud services, we help you discover that power of freedom. You can leverage information and take advantage of team members that can unite globally across time to take your business to new heights. Cloud based services can be easily integrated to legacy systems and data that allows for a streamlined distribution of information at the right time and place for informed decision making. All of this comes with the peace of mind that secure and compliant cloud services can offer from trusted providers such as Microsoft and Amazon.
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