Sales Cloud Einstein’s artificial intelligence is the secret tool you need to keep your deals moving forward efficiently. You can capture data automatically, obtain real-time insights and offer actionable insights to your sales team to help them perform better.
The Sales Cloud also simplifies your day-to-day activities with easy-to-build apps that can automate any business process, increase productivity and support constant innovation. Together with the Salesforce Lightning Platform, your team can customize the Sales Cloud and have an agile system that grows with you.
You can welcome the next generation of Sales Cycles where you engage with prospective leads on their preferred channel of communication. The system allows for smooth streamlining of tasks, focus on data driven targets and innovative use of the latest cutting-edge technology. All of this comes with the personalization of the sales journey for every customer making this as unique as you and your services.
With the help of the Service Cloud it is possible to give your customers the information and support they need. The Service Cloud is a one stop shop where you can customize your customer service and support application – whether it is email, social media or online communities as well as across all devices.
Service Cloud enables your agents to communicate with your customers efficiently. This is turn boosts productivity, allows them to streamline communications on multiple channels and provide real-time assistance for field issues.
You can also empower your customers with access to information that will help them solve their issues on their own time.
The Service Cloud supports your Sales team with client history to help offer personalized services and predict future needs based on past transactions.